Privacy Policy

Effective date: August 8, 2026

RateSignal is a brand of Monster Metrics, LLC (“we,” “us,” or “our”), which operates this website at https://ratesignal.ai. This policy describes how we collect, use, and protect information on this Site.

Borrower data provided by customers

RateSignal customers may provide information about their own borrowers or clients in order to receive the service. We process that data solely as a service provider on the customer’s behalf, under our Terms of Service: it is never sold, never shared with nonaffiliated third parties except vendors necessary to deliver the service, and never used to market anything other than the customer’s own services. The service accepts no Social Security numbers, dates of birth, credit data, income records, or account numbers. See our Trust & Compliance page for detail.

1. Information we collect

Information you provide:

• Name, email address, phone number, business name and address when you contact us or engage our services
• Payment and billing information when you purchase services under contract
• Records of correspondence and service requests

Non-personal information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

2. How we use your information

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries and engagements
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. Information sharing & disclosure

We do not sell, rent, or trade personal information. We may share information with:

• Service providers — third-party vendors who assist in our operations, such as payment processing and hosting. All service providers are contractually obligated to maintain confidentiality and security.
• Legal compliance — if required by law, legal process, or to protect our rights.
• Business transfers — in case of mergers, acquisitions, or sale of assets, your data remains protected under the terms of this policy.

4. Data security

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

5. Cookies & tracking technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, improve functionality, and measure the effectiveness of our services. You may control cookies through your browser settings; disabling them may limit certain features.

6. Your rights & choices

• Access, update, or delete your personal information
• Opt out of marketing emails via the “unsubscribe” link
• Request information on how we process your data
• Withdraw consent at any time for future communications

To exercise these rights, contact us using the information in Section 9.

7. Third-party links

Our website contains links to other websites, including websites operated by other Monster Metrics, LLC brands. We are not responsible for the privacy practices of sites other than this one. This privacy policy applies only to information collected by Monster Metrics, LLC through this Site.

8. Text messaging (SMS)

If you check the optional SMS box on our access form, you agree to receive text messages from RateSignal at the mobile number you provide: updates about your access request, appointment reminders, and account notifications. Message frequency varies. Message and data rates may apply.

Reply STOP to any message to opt out, or HELP for help. You can also opt out at any time through our contact page (section 10). Opting out of text messages does not affect your access request or any other communication you have with us.

SMS consent is not a condition of any purchase or of requesting access. We do not sell or share your mobile number or your SMS consent with third parties or affiliates for their marketing purposes.

9. Changes to this privacy policy

We may update this policy periodically. The latest version will always be available on this website with its effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact us

Monster Metrics, LLC
30 N. Gould St, Sheridan, WY 82801
Contact: https://monstermetrics.com/contact.html
Website: https://ratesignal.ai

By using our website and services, you consent to this Privacy Policy.